Automated hardware support and quality certification
Some PANalytical X-ray instruments are equipped with automated remote support where an automated test qualifies the instrument against the factory specifications. Regular preventive remote sessions can detect early symptoms and prevent failures. After a remote session, the system generates a report to certify instrument performance against the original factory settings.
Many companies use external auditing companies to verify compliance with quality standards like ISO 9001 or comparable industry standards. PANalytical supports this drive for quality and is able to provide a certificate for Axios instruments to be used as a quality system reference.