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Our consultancy services encompass proactive support, dedicated consultations from PANalytical application specialists, and assistance in the development of optimized analytical methodologies. Customers may, for example, require a straightforward ‘one-off’ program, focused on optimizing a single method. Alternatively, an ongoing program can combine yearly or half-yearly visits from application specialists, with telephone and remote computer support. Such an agreement often begins with an introduction visit from a PANalytical application specialist. This establishes a clear understanding of the operational environment and assesses the potential of the installed system.

Customer case 1

The Anton Paar DCS 350 domed cooling stage is a stage accessory that has been designed for non-ambient XRD studies that require sample positioning and/or alignment in sample height, tilt or rotation. The DCS 350 is designed for flat solid samples with a maximum diameter of 25 mm. An X-ray transparent dome is available to facilitate measurements in controlled atmospheres, such as low vacuum or in inert gases, to prevent unwanted chemical reactions. Standardly the temperature range for the DCS 350 is from room temperature up to 350 °C (623 K). With the additional low-temperature equipment, the temperature range can be extended down to -100 °C (173 K). The DCS 350 is fully integrated in Data Collector. Measurements can be performed using Data Collector’s non-ambient batch programs. You can design your complete experiment by defining temperature profiles with desired heating and cooling rates. Moreover z-height compensation tables are available that correct automatically for the expansion of the Anton Paar sample holder (Ni plated Cu alloy) during non-ambient experiments. The DCS 350 stage is now available for mounting on top of the Empyrean three-axes cradle.