PANalytical ASD NIR spectrometer repair center

For customers in Europe, the Middle East, or Africa that require service or repair on their ASD spectrometers, a full service and repair center has been created in Almelo, The Netherlands.

When service on NIR instruments is required, please completely fill in the form below and press SUBMIT. An email will be sent with a case number, indicating how and where to send your instrument for repair or maintenance.

In case you don't receive a confirmation e-mail, please send your support request to:

Service request form

Except in the case of a warranty repair or unless requested otherwise, we will perform a diagnostic examination of the instrument upon arrival at PANalytical. We will then provide a report of the results of the examination and a quote of required and recommended service items. The minimum fee for diagnosis/service is €500.00. By checking the box below, you agree to these terms.

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